Qualification:
• Must Have:
o Excellent Written and Oral Communication Skills *
o Microsoft Dynamics CRM
o SharePoint *
• Nice to Have:
o .Net *
o JavaScript *
Description
• Configure Microsoft Dynamics CRM and administer the End User needs
• Facilitate Account (Agency and Corporate) Portal content updates
• Understand the needs of the customer and develop a proposed solution
• Responsible to manage the bug/defect list for review with IT and Business Unit team for correction
• Oversee, manage and coordinate with team to update the Corporate and Agency Portals, including targeted messaging and regular data uploads.
• Responsible member of the Business Unit in Agile Backlog Grooming and Daily Stand Up meetings
• Design and implement minor enhancements not requiring integration with other systems
• Coordinate Production Support
• Develop and coordinates CRM test scripts and testing for monthly releases. Work with IT and testers to ensure all updates and enhancements are validated and working as designed
Qualifications
• Minimum of 2 year experience with Microsoft Dynamics CRM configuration, ASP, .Net, JavaScript, CSS, SharePoint and Power BI required
• Excellent written and interpersonal communication skills required (Must complete a written communication exercise)
• Previous experience leading a team preferred
• Must be a strong team player and have the ability to collaborate with CRM team and other stakeholders
• Bachelor’s degree preferred
• Must Have:
o Excellent Written and Oral Communication Skills *
o Microsoft Dynamics CRM
o SharePoint *
• Nice to Have:
o .Net *
o JavaScript *
Description
• Configure Microsoft Dynamics CRM and administer the End User needs
• Facilitate Account (Agency and Corporate) Portal content updates
• Understand the needs of the customer and develop a proposed solution
• Responsible to manage the bug/defect list for review with IT and Business Unit team for correction
• Oversee, manage and coordinate with team to update the Corporate and Agency Portals, including targeted messaging and regular data uploads.
• Responsible member of the Business Unit in Agile Backlog Grooming and Daily Stand Up meetings
• Design and implement minor enhancements not requiring integration with other systems
• Coordinate Production Support
• Develop and coordinates CRM test scripts and testing for monthly releases. Work with IT and testers to ensure all updates and enhancements are validated and working as designed
Qualifications
• Minimum of 2 year experience with Microsoft Dynamics CRM configuration, ASP, .Net, JavaScript, CSS, SharePoint and Power BI required
• Excellent written and interpersonal communication skills required (Must complete a written communication exercise)
• Previous experience leading a team preferred
• Must be a strong team player and have the ability to collaborate with CRM team and other stakeholders
• Bachelor’s degree preferred