Kelly Services
Current Needs: Currently seeking a Logistics Analyst in Austin, TX. This is a long term contract opportunity.
Position Description:
The Logistics Services Analyst will be responsible for managing all aspects of shipping investigations including interacting with carriers, company internal lines of business, and follow-up services. Investigations may have varying degrees of complexity; must have strong analytical, interpersonal, customer service and communication skills
This will be a position in the Americas Logistics Services division
This is an analyst/customer service role environment and is very fast paced supporting the various carrier investigations and internal groups
This position requires excellent problem solving, customer service, and data entry and communication skills
Standard shipping inquiries (SI’s) include delivery status, tracking and tracing shipments as well as other carrier and warehouse receiving and shipping issues
Must have excellent relationship-building skills for carriers, sales and other internal company organizations
Job Requirements:
Flexible and dedicated personnel with 2-4 years’ experience &/or BA/BS with 1-2 years’ experience in business analysis &/or customer service support
Excellent customer service skills & experience
Experience in logistics/shipping inquiries
High volume data entry
Excellent verbal & written communication skills
Complex problem solving capacity
Strong organizational capabilities
Attention to detail, follow-through and ability to effectively multi-task
Solid mathematical skills (requirement for pricing adjustments)
Typing skills (min 30 words per minute) and 10-key
Ability to work cross functionally with a team approach to accomplishing goals
Ability to work overtime and weekends as needed
Current Needs: Currently seeking a Logistics Analyst in Austin, TX. This is a long term contract opportunity.
Position Description:
The Logistics Services Analyst will be responsible for managing all aspects of shipping investigations including interacting with carriers, company internal lines of business, and follow-up services. Investigations may have varying degrees of complexity; must have strong analytical, interpersonal, customer service and communication skills
This will be a position in the Americas Logistics Services division
This is an analyst/customer service role environment and is very fast paced supporting the various carrier investigations and internal groups
This position requires excellent problem solving, customer service, and data entry and communication skills
Standard shipping inquiries (SI’s) include delivery status, tracking and tracing shipments as well as other carrier and warehouse receiving and shipping issues
Must have excellent relationship-building skills for carriers, sales and other internal company organizations
Job Requirements:
Flexible and dedicated personnel with 2-4 years’ experience &/or BA/BS with 1-2 years’ experience in business analysis &/or customer service support
Excellent customer service skills & experience
Experience in logistics/shipping inquiries
High volume data entry
Excellent verbal & written communication skills
Complex problem solving capacity
Strong organizational capabilities
Attention to detail, follow-through and ability to effectively multi-task
Solid mathematical skills (requirement for pricing adjustments)
Typing skills (min 30 words per minute) and 10-key
Ability to work cross functionally with a team approach to accomplishing goals
Ability to work overtime and weekends as needed