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Entry level Business Analyst at National Software Management in Jacksonville, FL

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Entry level Business Analyst

* Looking for an Entry level Support/Business Analyst
*Manage user support requests for troubleshooting issues and tracking the entire process through analysis, design, development, testing, deployment and requester approval.
*Identify production issues, work in partnership with technical leads and effectively communicate plan of action to business units for solutions.
*Project management activities include organization, resource allocation, task assignment and issue resolution.
*Prepare and provide progress & analytic reports to Senior Management regarding open cases.
*Responsible for providing leadership to IT staff members, acting as trainer and team leader.
Requirements
Computer skills:
* Microsoft Office Suite (Word, Excel, Power Point, Vision & Outlook)
* Works and be proficient with e-mail systems computer programming systems and languages
* Successfully completes regulatory and job training requirements.
* Ability to work with others in a team environment

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