JOB DESCRIPTION
Domestic Violence Advocate
JOB TITLE: Domestic Violence Advocate
EFFECTIVE DATE: 2015
PROGRAM: Domestic Violence
REPORTS TO: Shelter Supervisor
FACILITY: Lakeland Domestic Violence Shelter (LDVS)
CITY: Lakeland
JOB STATUS: Full Time
FLSA: Non Exempt
Job Summary:
This is a non-degreed position that will require the employee to provide oversight of participants at the shelter. Assist with facilitating support groups within the Shelter and the community. Complete intake paperwork and service documentation for survivors of domestic violence who enter the Shelter. Comply with all nutritional Grant program Requirements that include: ensuring food is available per menu, food is set out at appropriate times; accurate documentation is completed immediately. Provide transportation for shelter participants, as needed.
General Expectations:
In the performance of their respective task and duties, all employees are expected to conform to the following:
a. Adhere to all PRC policies and Code of Conduct standards and at all times exhibit all
PRC’s Core Values.
b. Perform quality work within deadlines with or without direct supervision.
c. Interact professionally with other employees, customers and vendors.
d. Work independently, while understanding the necessity for communicating and coordinating work efforts with other employees and organizations, as required.
Essential Duties/Requirements/Activities:
• Ability to arrive/report to work on time and ready to work.
• Ability to abide by principles of EEO compliance and a workplace of dignity and respect.
• Ability to work cooperatively in a group/team setting.
• Ability to show respect to others.
• Ability to take guidance and direction from supervisors.
• Ability to report to work with clean hygiene.
• Ability to adhere to company/program dress code standards.
• Ability to professionally communicate with others.
• An employee in this position must be able to react to change productively and to handle other tasks as assigned.
• Provide for the special needs of the participants at the Shelter.
• Must learn, understand and carry out all Domestic Violence Program Procedures.
• Know, understand and respect participants’ rights.
• Complete intake paperwork and service documentation for survivors of domestic violence that enter the Shelter.
• Inform participants of Crime Victim’s Compensation Assistance and complete paperwork as applicable.
• Read Communication Log and Residents Board at the beginning of each shift.
• Communicate with off-going shift regarding participants and the facility at the beginning of each shift.
• Document activities in participant’s file according to procedural standards.
• Complete required PRC paperwork as it pertains to assigned shift and/or job duties in a timely manner.
• Provide information, referral and counseling to survivors of domestic violence and the general public, regardless of gender or disabilities.
• Assist shelter participants with the completion of service and safety plans, especially related to gender or disabilities.
• Provide transportation for shelter participants, as needed.
• Transport incoming survivors from designated safe place (i.e., police station) to Shelter.
• Provide shift coverage at the Lakeland Domestic Violence Shelter, as needed and the Sebring Shelter for emergency coverage.
• Document daily activities for your supervisor and turn in monthly.
• Provide phone crisis counseling as trained, pertaining to sexual and domestic violence callers.
• Provide support to other staff and participants with the dynamics of gender specific or disabled participants.
• Provide presentations and training within the community.
• Comply with all nutritional Grant program Requirements that include: ensuring food is available per menu, food is set out at appropriate times; accurate documentation is completed immediately.
• Attend all scheduled work hours, meetings, trainings, and other center functions, including on-call as required.
• Facilitate support groups within the Shelter and the community as needed and complete the required documentation.
• Ability to intervene with and redirect participants to ensure a violence free environment.
• Shift assignment will be flexible with occasional evening and weekend work required and occasional need to fill in on other shifts due to vacancies, illnesses and vacations.
• This position may be assigned additional position duties by a supervisor, other than those listed as is consistent with business necessity. On-going assigned duties will be added in the form of an addendum to this job description.
Qualifications:
Education:
• High School diploma or equivalent.
Experience:
• Preferred a minimum of one year working with individuals or families in crisis. Domestic Violence related preferred.
Certifications:
Training:
• 30 hours FCADV Core Competency training (provided)
• 30 hours FCASV ACT training (provided)
• Other annual trainings as required by PRC, FCADV & FCASV.
Knowledge and Skills:
• Bi-lingual preferred.
• Ability to self-motivate and self-start.
• Excellent organizational skills.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office software package.
• Demonstrated teambuilding skills.
• Demonstrated planning skills.
• History of regular work attendance.
• Demonstrate the ability to lift 25 lbs.
• Working knowledge of community resources, especially in areas of housing, training and employment.
Safety Equipment
• Universal Precautions
• Comply with Occupational Safety and Health Administration (OSHA) rules and regulations
• Life Safety Equipment (fire extinguisher)
Transportation:
• Must have reliable transportation.
• Will drive a PRC vehicle:
o Must be 25 years of age with a FL driver’s license and clean driving record.
Machines, Tool and Equipment Used:
• Computer, telephone, fax, copier.
Supervisory Relationship(s)
• Reports to Shelter Supervisor. Meets with supervisor bi-weekly for individual supervision to discuss/manage program needs and evaluate any training needs or issues of professional staff or participants.
Work Environment:
• May present exposure to adverse working conditions due to people who may present some exposure to communicable diseases, be verbally abusive or present a threat of violence.
o Office Environment (85)
o Field (10)
o Community (5)
Limitations and Disclaimer:
I have read and understand this job description and hereby certify that I am qualified to perform this position and can perform the essential functions of this position, with or without a reasonable accommodation. Please list any requested accommodation below if an accommodation is necessary to perform the essential function of this position.
Name (please print) Signature Date
Accommodation requested (if applicable)
Domestic Violence Advocate
JOB TITLE: Domestic Violence Advocate
EFFECTIVE DATE: 2015
PROGRAM: Domestic Violence
REPORTS TO: Shelter Supervisor
FACILITY: Lakeland Domestic Violence Shelter (LDVS)
CITY: Lakeland
JOB STATUS: Full Time
FLSA: Non Exempt
Job Summary:
This is a non-degreed position that will require the employee to provide oversight of participants at the shelter. Assist with facilitating support groups within the Shelter and the community. Complete intake paperwork and service documentation for survivors of domestic violence who enter the Shelter. Comply with all nutritional Grant program Requirements that include: ensuring food is available per menu, food is set out at appropriate times; accurate documentation is completed immediately. Provide transportation for shelter participants, as needed.
General Expectations:
In the performance of their respective task and duties, all employees are expected to conform to the following:
a. Adhere to all PRC policies and Code of Conduct standards and at all times exhibit all
PRC’s Core Values.
b. Perform quality work within deadlines with or without direct supervision.
c. Interact professionally with other employees, customers and vendors.
d. Work independently, while understanding the necessity for communicating and coordinating work efforts with other employees and organizations, as required.
Essential Duties/Requirements/Activities:
• Ability to arrive/report to work on time and ready to work.
• Ability to abide by principles of EEO compliance and a workplace of dignity and respect.
• Ability to work cooperatively in a group/team setting.
• Ability to show respect to others.
• Ability to take guidance and direction from supervisors.
• Ability to report to work with clean hygiene.
• Ability to adhere to company/program dress code standards.
• Ability to professionally communicate with others.
• An employee in this position must be able to react to change productively and to handle other tasks as assigned.
• Provide for the special needs of the participants at the Shelter.
• Must learn, understand and carry out all Domestic Violence Program Procedures.
• Know, understand and respect participants’ rights.
• Complete intake paperwork and service documentation for survivors of domestic violence that enter the Shelter.
• Inform participants of Crime Victim’s Compensation Assistance and complete paperwork as applicable.
• Read Communication Log and Residents Board at the beginning of each shift.
• Communicate with off-going shift regarding participants and the facility at the beginning of each shift.
• Document activities in participant’s file according to procedural standards.
• Complete required PRC paperwork as it pertains to assigned shift and/or job duties in a timely manner.
• Provide information, referral and counseling to survivors of domestic violence and the general public, regardless of gender or disabilities.
• Assist shelter participants with the completion of service and safety plans, especially related to gender or disabilities.
• Provide transportation for shelter participants, as needed.
• Transport incoming survivors from designated safe place (i.e., police station) to Shelter.
• Provide shift coverage at the Lakeland Domestic Violence Shelter, as needed and the Sebring Shelter for emergency coverage.
• Document daily activities for your supervisor and turn in monthly.
• Provide phone crisis counseling as trained, pertaining to sexual and domestic violence callers.
• Provide support to other staff and participants with the dynamics of gender specific or disabled participants.
• Provide presentations and training within the community.
• Comply with all nutritional Grant program Requirements that include: ensuring food is available per menu, food is set out at appropriate times; accurate documentation is completed immediately.
• Attend all scheduled work hours, meetings, trainings, and other center functions, including on-call as required.
• Facilitate support groups within the Shelter and the community as needed and complete the required documentation.
• Ability to intervene with and redirect participants to ensure a violence free environment.
• Shift assignment will be flexible with occasional evening and weekend work required and occasional need to fill in on other shifts due to vacancies, illnesses and vacations.
• This position may be assigned additional position duties by a supervisor, other than those listed as is consistent with business necessity. On-going assigned duties will be added in the form of an addendum to this job description.
Qualifications:
Education:
• High School diploma or equivalent.
Experience:
• Preferred a minimum of one year working with individuals or families in crisis. Domestic Violence related preferred.
Certifications:
Training:
• 30 hours FCADV Core Competency training (provided)
• 30 hours FCASV ACT training (provided)
• Other annual trainings as required by PRC, FCADV & FCASV.
Knowledge and Skills:
• Bi-lingual preferred.
• Ability to self-motivate and self-start.
• Excellent organizational skills.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office software package.
• Demonstrated teambuilding skills.
• Demonstrated planning skills.
• History of regular work attendance.
• Demonstrate the ability to lift 25 lbs.
• Working knowledge of community resources, especially in areas of housing, training and employment.
Safety Equipment
• Universal Precautions
• Comply with Occupational Safety and Health Administration (OSHA) rules and regulations
• Life Safety Equipment (fire extinguisher)
Transportation:
• Must have reliable transportation.
• Will drive a PRC vehicle:
o Must be 25 years of age with a FL driver’s license and clean driving record.
Machines, Tool and Equipment Used:
• Computer, telephone, fax, copier.
Supervisory Relationship(s)
• Reports to Shelter Supervisor. Meets with supervisor bi-weekly for individual supervision to discuss/manage program needs and evaluate any training needs or issues of professional staff or participants.
Work Environment:
• May present exposure to adverse working conditions due to people who may present some exposure to communicable diseases, be verbally abusive or present a threat of violence.
o Office Environment (85)
o Field (10)
o Community (5)
Limitations and Disclaimer:
I have read and understand this job description and hereby certify that I am qualified to perform this position and can perform the essential functions of this position, with or without a reasonable accommodation. Please list any requested accommodation below if an accommodation is necessary to perform the essential function of this position.
Name (please print) Signature Date
Accommodation requested (if applicable)