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Receptionist at Mountain View, CA in Mountain View, CA

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Job Title: Candidate Host
Location: Mountain View, CA
Hours/Days: Flexibility required. Monday - Friday. Number of work hours per week is based on business demands; no minimum work hours guaranteed.

(Students encouraged to apply!)
Pay Rate: $17 per hour

Overall Summary: The Customer Host is responsible for providing excellent candidate experience. Candidate Hosts will meet and greet candidates that come in for interviews at local company offices. Candidate Hosts will be familiar with the office layout at the location where they will be hosting the candidate. Using strong people skills, the Candidate Host will interact with the candidate and interviewers from various teams, the recruiter or coordinators who will set up each interview and facilities. Ultimately facilitate a smooth, memorable interview experience.

Skills/Knowledge Required:
• College degree preferred or equivalent experience required. Experienced in delivering excellent customer service and working with the public
• Ability to work with little supervision
• Communicates clearly and well verbally and in writing
• Strong attention to detail, great time management and ability to problem solve
• Willingness to take on new projects
• Reliable and dependable, consistently being on time
• Willingness to work to documented procedures
• Proficient in MS Office
• Know how to utilize and troubleshoot video conferencing equipment
• Professional appearance and behavior
• Commitment to service and team work
• Ability to work with all kinds of people at all levels of the organization
• Has a positive view of work
• Ability to receive constructive feedback from others and adjust your behavior, as needed.
• Fast learner, self-motivate, adaptable to change
• A balance of professionalism and outgoing personality
• Demonstrate strong business judgment, professional etiquette
• Reliable transportation, may need to travel in between buildings
• Company phones are onsite for use to make contact with the candidates, interviewers, etc. However we ask that you have your personal phone on for last minute schedule changes, updates, etc.

Job Description/Roles & Responsibilities:
Host Activity:
• Call candidates 30 minutes prior to interview to check status/provide directions, smooth over any potential issues
• Acknowledge and cordially greet candidates as they arrive at the Company location
o Ensure all admissions onto Company property possess a guest badge
• Escort and set up candidates up in conference rooms per interview details
• Dial in and connect with the interviews via video conferencing details
• Ensure seamless pass off to interviewers which may involve providing the interview teams with reminders and timekeeping support
• Review interview schedule with candidates as needed
• Heavy candidate, recruiting coordinator and interviewer interactions
o Fully support provided to all re guests
• Deliver a positive Company Candidate Experience
• Host lunch with candidate(s) as required
• Be available to show candidate around (bathroom, micro kitchen, etc)
o Hand out floor plans as requested
o Conduct building tours, as needed

Administrative & Program Support:
• Provide support to programs Team and employees with various projects as needed: moderate to complex administrative tasks, equipment management, scan, print and copy as requested
• Interact with cross functional teams
• Consistent timely attention to greets requests and information requests
o Respond to all emails within a 48 hr time period
o Respond to all voicemails within a 24 hr time period and/or next business day
• Collect documents from the candidate and scan them to the recruiting coordinator as necessary
• Collect and document activity on a daily basis
o Tracking accurate statistics is critical to the program (such as, hours worked, greets, etc
• Complete any other tasks assigned by Manpower Management
• Ensure all your docs/resources are current, accurate and complete

Call 408-241-4900 option 2

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