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Technical Service Engineer at GenStaffing in Louisville, KY

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POSITION SUMMARY: To provide technical service / engineering support to catalyst customers. Assist sales personnel as needed to improve catalyst and/or plant performance.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Provide technical support to users of catalysts; assist sales personnel with all on-site post-sale activities such as catalyst loading supervision, catalyst pre-treatments, plant-start up, trouble-shooting and catalyst unloading
• Travel jointly with Sales Representatives as needed to investigate and address specific technical issues or problems
• Evaluate plant operating data using proprietary computer tools.
• Prepare new plant designs and catalyst recommendations based on Design Guidelines
• Develop technical engineering programs
• Provide training presentations and procedure review to plant personnel as needed

KNOWLEDGE, SKILLS AND ABILITIES:
• Bachelor’s Degree in Chemical Engineering (preferred). Alternate degrees such as Chemistry or Petroleum Engineering or a related science will be considered with relevant work experience
• Zero to five years of work experience in Syngas, Ammonia, Refinery, or a related process This could be work done as a Production or Process Engineer
• Knowledge of chemical processes/reactors and prior unit operations / tech service experience to the chemical, petrochemical, or refinery industry required
• Prior experience in plant data evaluation, troubleshooting is desired
• Excellent computer skills (MS Office) required, experience with computer simulation packages desired
• Must have excellent oral and written communication both in person and on the phone
• Required - Language fluency in English. Desirable - Language fluency in Spanish

BEHAVIORAL COMPETENCIES:
• Team Oriented (Working in harmony with others toward organizational, team, and individual goals.)
• Communication (Transferring information with clarity and timeliness.)
• Self Motivated (Ability to move from one task to the next without supervision.)
• Technical Ability (Ability to utilize computer software and/or company database pertaining to job functions.)
• Written Communication (Ability to write clearly and effectively in a variety of settings and styles; can get messages across and have desired effect.)

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