Responsible for assisting customers with stocking parts while recommending companion parts as needed. Orders are placed by phone or e-mail.
Sales specific
Work with our customer to fill orders and recommend companion parts.
Inform purchasing agents and owners of new products, price changes, and
stock availability.
Prepare sales orders and invoices in QuickBooks.
Check stock status.
Purchase specific companion parts for customers.
Determine the most cost effective freight carrier for orders.
Keep track of back-orders and inform customers when parts become available.
Generate new sales accounts
Research and develop new accounts by reactivating dormant accounts and studying industry databases. Stay in contact with potential customers via e-mails and phone canvasing.
Research and develop new markets for existing AKMI products.
Communication
Record lost sales into inventory required excel sheet. This worksheet is available for purchasing and evaluating potential new product lines.
Inform purchasing agent of potential stock shortages. Let purchasing agent know if a large order is coming or if there is a potential stock order needed by a customer.
General customer service when answering the phone.
New parts development
Discuss new parts potential with customers.
Look for new parts and product lines to develop with management.
Warranty claims
Issue Return Authorization numbers for defective products.
Evaluate and determine if warranty and what the value is if a refund is issued.
Sales specific
Work with our customer to fill orders and recommend companion parts.
Inform purchasing agents and owners of new products, price changes, and
stock availability.
Prepare sales orders and invoices in QuickBooks.
Check stock status.
Purchase specific companion parts for customers.
Determine the most cost effective freight carrier for orders.
Keep track of back-orders and inform customers when parts become available.
Generate new sales accounts
Research and develop new accounts by reactivating dormant accounts and studying industry databases. Stay in contact with potential customers via e-mails and phone canvasing.
Research and develop new markets for existing AKMI products.
Communication
Record lost sales into inventory required excel sheet. This worksheet is available for purchasing and evaluating potential new product lines.
Inform purchasing agent of potential stock shortages. Let purchasing agent know if a large order is coming or if there is a potential stock order needed by a customer.
General customer service when answering the phone.
New parts development
Discuss new parts potential with customers.
Look for new parts and product lines to develop with management.
Warranty claims
Issue Return Authorization numbers for defective products.
Evaluate and determine if warranty and what the value is if a refund is issued.