1. Delegating tasks
2. Monitoring the team’s performance
3. Assisting the team by performing the tasks with them
4. Helping with training and development
5. Completing paperwork (yes, there’s always admin to do)
6. Handling complaints (from both staff and customers)
7. Helping to hire new staff
8. Reporting to senior management / personnel when required
2. Monitoring the team’s performance
3. Assisting the team by performing the tasks with them
4. Helping with training and development
5. Completing paperwork (yes, there’s always admin to do)
6. Handling complaints (from both staff and customers)
7. Helping to hire new staff
8. Reporting to senior management / personnel when required