Top International Audio Visual Company is looking for a Seasoned Audio Visual Technician III to join their Team.
Summary:
Provide Lead engineering/technical, installation and instructional assistance at customer job sites on new or existing video display/projection or systems projects.
Responsibilities:
1. Provide Lead preventative service calls to customer job sites. Requires troubleshooting, replacing and/or repairing video display/projection and related equipment.
2. Lead project Install, modify and test integrated systems. Includes selecting, set up and operation of standard test equipment and interfacing between Project Manager and client.
3. Provide technical assistance to other departments and staff, as needed.
4. Assist in training of client's in-house staff.
5. Provide technical phone support (e.g. answer questions, troubleshoot suggestions) to customers and internal staff.
6. Provide weekend and evening Service Phone support to companies customers.
7. Provide weekend and evening Service support to companies customers.
8. Provide Service Coordinator with assigned call number and close-out paperwork / information in a timely manner.
9. Demonstrate product and system capabilities to all levels of clients, including one on one situation.
10. Provide all documentation in a timely manner (e.g. material and labor reports, preventative maintenance reports, expense reports, job costing records, time sheets).
11. Develop and promote the company's presence as a service provider in the assigned market. Establish and support customers utilizing personal selling skills and contacts.
12. Perform other activities and responsibilities as directed by the immediate manager.
Skills:
1. Outstanding customer service ability.
2. Good communication skills, verbal and written.
3. Ability to read and comprehend blue prints, schematics, and training manuals.
4. Ability to operate multi-meter, oscilloscope and other related industry and test equipment.
5. Computer literate e.g. Windows, MS Word, MS Excel and scheduling programs, as well as a good understanding of computer functionality.
6. Basic knowledge of programming software such as AMX, Watchout, Media matrix and Crestron.
7. Experience with Christie, Barco and DP projectors including edge blending, color balance and alignment.
8. Experience with Cisco / Extron Switchers.
9. Detail oriented.
10. Strong problem solving and troubleshooting abilities.
Requirements:
1. BS Degree in Electronic Engineering or equivalent job experience and a technical degree/certificate.
2. "Hands-on" project engineering/management experience involving audio, video, film, and control systems. (Lead Exp. preferred)
3. Minimum 3 years related experience.
Summary:
Provide Lead engineering/technical, installation and instructional assistance at customer job sites on new or existing video display/projection or systems projects.
Responsibilities:
1. Provide Lead preventative service calls to customer job sites. Requires troubleshooting, replacing and/or repairing video display/projection and related equipment.
2. Lead project Install, modify and test integrated systems. Includes selecting, set up and operation of standard test equipment and interfacing between Project Manager and client.
3. Provide technical assistance to other departments and staff, as needed.
4. Assist in training of client's in-house staff.
5. Provide technical phone support (e.g. answer questions, troubleshoot suggestions) to customers and internal staff.
6. Provide weekend and evening Service Phone support to companies customers.
7. Provide weekend and evening Service support to companies customers.
8. Provide Service Coordinator with assigned call number and close-out paperwork / information in a timely manner.
9. Demonstrate product and system capabilities to all levels of clients, including one on one situation.
10. Provide all documentation in a timely manner (e.g. material and labor reports, preventative maintenance reports, expense reports, job costing records, time sheets).
11. Develop and promote the company's presence as a service provider in the assigned market. Establish and support customers utilizing personal selling skills and contacts.
12. Perform other activities and responsibilities as directed by the immediate manager.
Skills:
1. Outstanding customer service ability.
2. Good communication skills, verbal and written.
3. Ability to read and comprehend blue prints, schematics, and training manuals.
4. Ability to operate multi-meter, oscilloscope and other related industry and test equipment.
5. Computer literate e.g. Windows, MS Word, MS Excel and scheduling programs, as well as a good understanding of computer functionality.
6. Basic knowledge of programming software such as AMX, Watchout, Media matrix and Crestron.
7. Experience with Christie, Barco and DP projectors including edge blending, color balance and alignment.
8. Experience with Cisco / Extron Switchers.
9. Detail oriented.
10. Strong problem solving and troubleshooting abilities.
Requirements:
1. BS Degree in Electronic Engineering or equivalent job experience and a technical degree/certificate.
2. "Hands-on" project engineering/management experience involving audio, video, film, and control systems. (Lead Exp. preferred)
3. Minimum 3 years related experience.