eVital-Issuance & Order Management - BA
Location: New York, NY
Duration: 9 months
SCOPE OF SERVICES
DOHMH is planning and working towards building a new platform for Electronic Vital Events Registration named eVital, it is a mission critical enterprise application used for the registration, correction, archiving and issuance of NYC Birth & Death certificates.
This role will report to the business owner and serve as an operational liaison during all phases of the eVital Implementation with ownership of project artifacts necessary to facilitate business operations, COOP planning, training and system roll out.
The Operational/Business Analyst will perform the following tasks including but not limited to:
• Acquiring knowledge of day-to-day business operations quickly
• Documenting business process and developing functional requirements.
• Collaborating with the technology delivery team during requirements, wireframes,
Mockups phases by assisting in creating process maps.
• Responsible for developing the user oriented project deliverables like UAT Use cases, Training manuals, Job-aids, Training end-users, Operational Readiness Document etc
• Responsible for coordinating User Acceptance Testing sessions, Pilot User Work Group sessions.
• Responsible for smoke testing (preliminary testing) prior to User Acceptance Testing.
• Assist the program director in COOP planning in context of the new system implementation.
- Support the coordination of Data Migration Planning and Clarification.
- Conduct the Mock Up Review sessions for program stakeholders.
- Conduct the Requirements Review sessions for program stakeholders.
MANDATORY SKILLS/EXPERIENCE Note: candidates who do not have the mandatory skills will not be considered.
A minimum of 5 years’ experience gathering and documenting operational documents for technology projects.
- A minimum of 3 years’ experience working with large teams of business users to implement technology system by assisting them on the operational planning, training and roll out.
- Knowledge of technology especially web based applications.
- Experience planning and conducting User Acceptance testing.
- Experience planning and conducting Pilot User Work Group Sessions.
- Experience planning and conducting User Training.
- Excellent oral and written communication skills
- Good interpersonal Skills, Problem solving skills & Time management skills
- Demonstrated proficiency in organization and communication
- Ability to understand, in detail, new system capabilities and functions
- Ability to assess task durations and provide staff guidance.
- Ability to manage people to ensure they meet their deliverables
- 5 or more years’ of experience using MS Visio, MS Power Point, MS Word, MS Excel
- Strong analytical skills in the area of process automation, technology integration.
• A Bachelors or Master’s degree
DESIRABLE SKILLS/EXPERIENCE:
Knowledge of business process around vital events (registration, management, archive and analysis)
- Experience working within Payment Processing Business process
- Experience working within Online Order Management Business process
- Experience working with government agencies preferably NYC
Please send resume to renjith@eyorkinc.com or call 214-432-5435 for more details
Location: New York, NY
Duration: 9 months
SCOPE OF SERVICES
DOHMH is planning and working towards building a new platform for Electronic Vital Events Registration named eVital, it is a mission critical enterprise application used for the registration, correction, archiving and issuance of NYC Birth & Death certificates.
This role will report to the business owner and serve as an operational liaison during all phases of the eVital Implementation with ownership of project artifacts necessary to facilitate business operations, COOP planning, training and system roll out.
The Operational/Business Analyst will perform the following tasks including but not limited to:
• Acquiring knowledge of day-to-day business operations quickly
• Documenting business process and developing functional requirements.
• Collaborating with the technology delivery team during requirements, wireframes,
Mockups phases by assisting in creating process maps.
• Responsible for developing the user oriented project deliverables like UAT Use cases, Training manuals, Job-aids, Training end-users, Operational Readiness Document etc
• Responsible for coordinating User Acceptance Testing sessions, Pilot User Work Group sessions.
• Responsible for smoke testing (preliminary testing) prior to User Acceptance Testing.
• Assist the program director in COOP planning in context of the new system implementation.
- Support the coordination of Data Migration Planning and Clarification.
- Conduct the Mock Up Review sessions for program stakeholders.
- Conduct the Requirements Review sessions for program stakeholders.
MANDATORY SKILLS/EXPERIENCE Note: candidates who do not have the mandatory skills will not be considered.
A minimum of 5 years’ experience gathering and documenting operational documents for technology projects.
- A minimum of 3 years’ experience working with large teams of business users to implement technology system by assisting them on the operational planning, training and roll out.
- Knowledge of technology especially web based applications.
- Experience planning and conducting User Acceptance testing.
- Experience planning and conducting Pilot User Work Group Sessions.
- Experience planning and conducting User Training.
- Excellent oral and written communication skills
- Good interpersonal Skills, Problem solving skills & Time management skills
- Demonstrated proficiency in organization and communication
- Ability to understand, in detail, new system capabilities and functions
- Ability to assess task durations and provide staff guidance.
- Ability to manage people to ensure they meet their deliverables
- 5 or more years’ of experience using MS Visio, MS Power Point, MS Word, MS Excel
- Strong analytical skills in the area of process automation, technology integration.
• A Bachelors or Master’s degree
DESIRABLE SKILLS/EXPERIENCE:
Knowledge of business process around vital events (registration, management, archive and analysis)
- Experience working within Payment Processing Business process
- Experience working within Online Order Management Business process
- Experience working with government agencies preferably NYC
Please send resume to renjith@eyorkinc.com or call 214-432-5435 for more details