Position: Medical Claims Representative
Location: West Sacramento, CA.
Duration: Contract to Hire
The Telephone Service Center (TSC) is the primary point of contact for providers and beneficiaries. The TSC Provider Information and Assistance Agent are responsible for receiving and responding to providers and billing agents’ inquiries and requests for information.
We need call center agents that have 2 years medical experience to answer inbound telephone calls for the Medi-Cal Program for Provider an Beneficiary Community.
Qualifications:
• High school diploma, or equivalent
• Minimum two years medical claims examination and/or billing experience
• Minimum six months experience in customer service/call center environment
• Strong telephone skills including inbound and outbound calls.
• Articulate, customer focused and possess proper telephone etiquette
• Demonstrated computer proficiency and the ability to maneuver and navigate between computer screens and programs
• Bilingual
• Ability to type 40 wpm
Required Languages: English, Spanish, Farsi, Vietnamese, Armenian, Hmong, Russian, Laotian, Cantonese, Cambodian, and Korean
Location: West Sacramento, CA.
Duration: Contract to Hire
The Telephone Service Center (TSC) is the primary point of contact for providers and beneficiaries. The TSC Provider Information and Assistance Agent are responsible for receiving and responding to providers and billing agents’ inquiries and requests for information.
We need call center agents that have 2 years medical experience to answer inbound telephone calls for the Medi-Cal Program for Provider an Beneficiary Community.
Qualifications:
• High school diploma, or equivalent
• Minimum two years medical claims examination and/or billing experience
• Minimum six months experience in customer service/call center environment
• Strong telephone skills including inbound and outbound calls.
• Articulate, customer focused and possess proper telephone etiquette
• Demonstrated computer proficiency and the ability to maneuver and navigate between computer screens and programs
• Bilingual
• Ability to type 40 wpm
Required Languages: English, Spanish, Farsi, Vietnamese, Armenian, Hmong, Russian, Laotian, Cantonese, Cambodian, and Korean