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Customers Service Sales Agents at Linkage Group of Companies

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Job details
Company: Linkage Group of Companies
Location(s): Lagos
Specialization: Customer Service
Industry: Trade / Services
Job Type: fulltime
Job Details
Linkage Group of Companies one of the fastest growing Nigerian
one-stop online shopping mall founded with
vision to empower people worldwide in buying
and selling online. The need for expansion in our
Company has created opportunities to recruit
competent hands to the company.
We are recruiting to fill the position of:
Job Title: Customer Service Sales Agents
Location: Lagos
Job Description:
• As a Customer Service Agent, you will
put customers at the centre of your day, helping
our customers with a range of products.
• Basically also to build repeat sales through
strong customer relationships by focusing on
customers’ wants and needs, rather than using
high-pressure sales techniques.
Primary Responsibilities:
• Advising existing or prospective customers by
answering incoming calls, converting inquiries into
sales and making outbound calls.
• Processing customer orders and up-selling
products based on identified customer needs.
• Following up on customer’s order and ensuring
is been shipped and delivered in time.
• Ensuring our courier partner deliver item in time
and remit us success delivery payment
• Maintaining quality service by following
organization standards.
• Being the first point of contact for customers
• Identifying how we can best help customers in
solving problems
Job Requirements
Required Experience: 0-1 year(s)
Desired Courses: Not Specified
Special Skills & Key Behavioural Qualities
• Patient
• Attentive to details
• Analytically Minded
• Dependability
• Computer literate
• Dynamic and enthusiastic person with good
written and verbal communication skills
• Persuasion and Influencing skills, strong
negotiating skills
• Good work organization, time management skills
and ability to work under pressure
• Ability to work as part of a team
• Self-motivated, delivers quality work and is
proactive
• Result driven as this is a high-performance,
output environment
• Ability to work to targets
• Ability to self-manage and self-motivate- must
be a self-starter
• Candidate must be resident in Lagos.

Job Requirements:
• Min. Qualification: Bachelor's degree/HND in Social Science
• Min. Years of Experience: 0 - 2 years
How to Apply:
Interested and qualified candidates should send
their C.V to linkagegroupofcompanies@gmail. com on or before 14th September, 2015
Only qualified candidate will be shortlisted for interview.

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