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Branch Manager at Confidential in Houston, TX

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Unique opportunity for an experienced manager to join a not-for-profit financial institution in the Uptown Park (inner loop) area as a full-time Branch Manager!

Essential Responsibilities
• Leadership - Build and develop branch staff by hiring, mentoring and promoting professional development; using the performance management system in coaching staff to exceed their annual performance objectives.
• Operational Excellence - Ensure compliance with operational, security and control policies/procedures, preventing fraud and protecting company and customer assets.
• Customer Service - Maintain a professional manner to build customer confidence and trust. Take ownership of complex account servicing and error resolution issues; Follow-up with issues as required; Project a positive image of the company through excellent and personalized level of customer service.
• Employee Engagement - Positively demonstrate leadership and teamwork by proactively assisting other branch colleagues when needed as well as actively participating and contributing to company goals.

Qualifications
• Associate’s degree (A.A.) with an emphasis in business administration or closely related field from two-year college and a minimum of three years related experience; or experience equivalent to that normally achieved through five or more years progressive experience in a related field
• At least three years of branch management experience within the past five years
• Strong knowledge of financial products, services, and client relationship management
• Proven ability of successful, efficient, and effective management and leadership of staff
• Must have a positive can do attitude and desire to grow within the company
• Ability to travel within the Houston area, as needed
• Valid Texas Driver’s License
• Bilingual (English/Spanish) preferred, but not required

Benefits
• Competitive base salary
• Company contributed coverage for medical, dental, vision, disability, life insurance, and FSA
• Retirement Plan-401(k) with match and additional employer contribution
• Paid time-off
• Career development opportunities

To be considered for this exciting opportunity, please send resume and salary requirements to financial.careers@yahoo.com.

Equal Opportunity/Affirmative Action Employer

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