Human Resources Manager Sr (New York Medicaid)
This position must be located in our New York City office location.
HR business partner (individual contributor) to the NY Medicaid plan’s Marketing and Member Retention teams significant field-based and telephonic/customer-facing associate populations.Strategic-level thinking and tactical execution in all areas of HR to build, develop and deploy HR programs to enhance human capital capabilities.Build strategic relationships with business leaders to link HR strategy to short and long-range policy and operational issues and leads the tactical implementation.Primary duties may include, but are not limited to:Lead and implement short term and long term HR programs with emphasis on succession planning, leadership selection, leadership development/deployment and large scale talent transformational and cultural change.Coach and counsel department leadership on how to achieve business results through effective people strategies.Review data analytics to develop and implement effective solutions to business problems involving human capital.Provide competitive, labor and legislative intelligence on local environment to HR and business partners.Research and manage complex and highly sensitive associate relations issues and termination issues, legal and compliance issues, and investigations, and take appropriate actions; and provide coaching and counseling to managers and associates.Advise business partners on organizational and team effectiveness.Partner with compensation to develop pay leveling strategies that create competitiveness, internal equity and career mobility.Ensure enterprise programs and initiatives are well implemented across assigned customer groups (salary planning, stock award allocation, performance management) and achieve maximum value.Conduct exit interviews and reporting.
Qualifications
Requires a BA/BS degree;5-8 years of human resources experience; or any combination of education and experience, which would provide an equivalent background.HR designation preferred (PHR or SPHR).Bilingual Spanish is preferred.Experience supporting call center and/or field-based associates is a must.HR Business Partner engagement experience a must.
This position must be located in our New York City office location.
HR business partner (individual contributor) to the NY Medicaid plan’s Marketing and Member Retention teams significant field-based and telephonic/customer-facing associate populations.Strategic-level thinking and tactical execution in all areas of HR to build, develop and deploy HR programs to enhance human capital capabilities.Build strategic relationships with business leaders to link HR strategy to short and long-range policy and operational issues and leads the tactical implementation.Primary duties may include, but are not limited to:Lead and implement short term and long term HR programs with emphasis on succession planning, leadership selection, leadership development/deployment and large scale talent transformational and cultural change.Coach and counsel department leadership on how to achieve business results through effective people strategies.Review data analytics to develop and implement effective solutions to business problems involving human capital.Provide competitive, labor and legislative intelligence on local environment to HR and business partners.Research and manage complex and highly sensitive associate relations issues and termination issues, legal and compliance issues, and investigations, and take appropriate actions; and provide coaching and counseling to managers and associates.Advise business partners on organizational and team effectiveness.Partner with compensation to develop pay leveling strategies that create competitiveness, internal equity and career mobility.Ensure enterprise programs and initiatives are well implemented across assigned customer groups (salary planning, stock award allocation, performance management) and achieve maximum value.Conduct exit interviews and reporting.
Qualifications
Requires a BA/BS degree;5-8 years of human resources experience; or any combination of education and experience, which would provide an equivalent background.HR designation preferred (PHR or SPHR).Bilingual Spanish is preferred.Experience supporting call center and/or field-based associates is a must.HR Business Partner engagement experience a must.