Transcription Supervisor
Location: home-based (Broward, Palm Beach or Miami-Dade counties)
Travel: approximately 2 days per month on average, often on short notice
Salary Range: Starting at $32-35,000 (full-time)
Benefits: Medical, Dental, Vision, 401(k), Paid Vacation, Paid Personal Days, Direct Deposit, EAP, Credit Union, Mileage and travel expenses.
2 Years of recent MT and/or QA experience required. No previous supervisor or management experience required (but preferred).
POSITION SUMMARY: With direct reporting responsibility to the Vice President or designee, provides appropriate supervision, leadership and assistance to assigned transcription team members. Responsible for the daily supervision of dictation and transcription processes to ensure the timely delivery of quality transcribed documents to assigned accounts. Responsible for representing the company and upholding its standards for excellence while adhering to all company policies and procedures. Travel to client sites as needed for meetings with HIM Directors or client representatives.
1. Workflow and Account Responsibility:
a.) Generates, analyzes and assumes complete responsibility for various reporting functions to include, but not limited to, reports for payroll, billing, quality control review (QC), turnaround time, daily production, and workflow including stat jobs.
b.) Maintains TAT on assigned accounts to within 90% at all times.
c.) In conjunction with Executive Director HIM Services, shares in the responsibility for achieving established profitability targets for assigned accounts.
2. Transcription and QA Editing
a.) Performs client corrections and education to staff on an as needed basis.
b.) Performs QA as needed to maintain optimal TAT on assigned Account Supervisor account. Any additional QA assignment is as scheduled or changes therein are done with prior supervisory approval.
c.) Demonstrates the ability to operate designated word processing, dictation, and transcription equipment as directed to complete assignments.
Location: home-based (Broward, Palm Beach or Miami-Dade counties)
Travel: approximately 2 days per month on average, often on short notice
Salary Range: Starting at $32-35,000 (full-time)
Benefits: Medical, Dental, Vision, 401(k), Paid Vacation, Paid Personal Days, Direct Deposit, EAP, Credit Union, Mileage and travel expenses.
2 Years of recent MT and/or QA experience required. No previous supervisor or management experience required (but preferred).
POSITION SUMMARY: With direct reporting responsibility to the Vice President or designee, provides appropriate supervision, leadership and assistance to assigned transcription team members. Responsible for the daily supervision of dictation and transcription processes to ensure the timely delivery of quality transcribed documents to assigned accounts. Responsible for representing the company and upholding its standards for excellence while adhering to all company policies and procedures. Travel to client sites as needed for meetings with HIM Directors or client representatives.
1. Workflow and Account Responsibility:
a.) Generates, analyzes and assumes complete responsibility for various reporting functions to include, but not limited to, reports for payroll, billing, quality control review (QC), turnaround time, daily production, and workflow including stat jobs.
b.) Maintains TAT on assigned accounts to within 90% at all times.
c.) In conjunction with Executive Director HIM Services, shares in the responsibility for achieving established profitability targets for assigned accounts.
2. Transcription and QA Editing
a.) Performs client corrections and education to staff on an as needed basis.
b.) Performs QA as needed to maintain optimal TAT on assigned Account Supervisor account. Any additional QA assignment is as scheduled or changes therein are done with prior supervisory approval.
c.) Demonstrates the ability to operate designated word processing, dictation, and transcription equipment as directed to complete assignments.