A Front Office Manager is responsible for reporting to the rooms division manager, the front office manager is in charge of reception and the switchboard. To be responsible for welcoming guests and handling any complaints. The front office manager should demonstrate the following skills; Ability to train and motivate a team. Self sufficiency. Sales ability. Hospitality. Team leadership. Adaptability. Good memory. Use of windows. Good relationship skills. From A -level to 2yrs further education to HND standard or similar in hotel or tourism studies. Fluency in English language.
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