Para empresa multinacional líder en servicios de Consultoría en Tecnología . Presente en 40 países con más de 120.000 empleados, nos encontramos en la búsqueda de un Application Service Manager Webmethods
The Application Service Manager will be end-to-end responsible to deliver adequate application support services (incident mgt, problem mgt, service request, operational changes, enhancement requests) for a scope of applications for an important company located in US.
The main objective of this role is to ensure stable application operations and operational excellence for the business leading offshore technical teams.
Responsabilities:
• Application Support using webMethods on a DB2 database and AIX OS.
Must be able to recommend solutions to optimize housekeeping, and purging processes for IS, and Broker.
• Strong knowledge on webMethods flow/Java services using various type of integration architectures and adapters.
• Strong knowledge with webMethods interfaces. Must be able to work with analysis/trouble-shooting of failed transaction & reprocessing of transactions.
Qualifications & Experiences.
• 5+ years of extensive webMethods application support experience utilizing Integration Server, Broker, Trading Network, Adapters such as JDBC, MQ, SAP, JMS, AI Translator/mapping, B2Bi/EDI processing, A2A processing, wM translator/mapping
Must have strong experience on webMethods 8.X and 9.X administration activities such as IS, TN, Broker, Adapter and JMS configuration, maintenance, troubleshooting, housekeeping, fix-pack installation, TPA & Framework deployment/migration etc.
• Must be analytical and possess strong troubleshooting skills.
• Must be able to mentor offshore teams (5+ team members)
• Experience with SLA, managing related performance and service improvement is a plus
• Demonstrated ITIL and LEAN process knowledge and understanding is a plus
Education: Bachelor’s Degree or equivalent work experience
Relación de dependencia directa con la empresa
- Prepaga Grupo familiar
- 10 dias habiles de vacaciones
- Capacitación de idiomas
- Flexibilidad
- 3 ajustes al año
- Homeworking
- Tarjeta de descuentos
Lugar de trabajo: Capital Federal
The Application Service Manager will be end-to-end responsible to deliver adequate application support services (incident mgt, problem mgt, service request, operational changes, enhancement requests) for a scope of applications for an important company located in US.
The main objective of this role is to ensure stable application operations and operational excellence for the business leading offshore technical teams.
Responsabilities:
• Application Support using webMethods on a DB2 database and AIX OS.
Must be able to recommend solutions to optimize housekeeping, and purging processes for IS, and Broker.
• Strong knowledge on webMethods flow/Java services using various type of integration architectures and adapters.
• Strong knowledge with webMethods interfaces. Must be able to work with analysis/trouble-shooting of failed transaction & reprocessing of transactions.
Qualifications & Experiences.
• 5+ years of extensive webMethods application support experience utilizing Integration Server, Broker, Trading Network, Adapters such as JDBC, MQ, SAP, JMS, AI Translator/mapping, B2Bi/EDI processing, A2A processing, wM translator/mapping
Must have strong experience on webMethods 8.X and 9.X administration activities such as IS, TN, Broker, Adapter and JMS configuration, maintenance, troubleshooting, housekeeping, fix-pack installation, TPA & Framework deployment/migration etc.
• Must be analytical and possess strong troubleshooting skills.
• Must be able to mentor offshore teams (5+ team members)
• Experience with SLA, managing related performance and service improvement is a plus
• Demonstrated ITIL and LEAN process knowledge and understanding is a plus
Education: Bachelor’s Degree or equivalent work experience
Relación de dependencia directa con la empresa
- Prepaga Grupo familiar
- 10 dias habiles de vacaciones
- Capacitación de idiomas
- Flexibilidad
- 3 ajustes al año
- Homeworking
- Tarjeta de descuentos
Lugar de trabajo: Capital Federal