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Inbound Call Center Sales Reps at Diversity Job Fairs, Inc. in Saint Louis, MO

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JOB SUMMARY
Maximize sales opportunities by effectively answering and handling inbound sales calls in an effort to acquire new customers, and solicit existing customers by selling them additional products and services.

MAJOR DUTIES AND RESPONSIBILITIES
Establish and maintain a high level of customer satisfaction, professionalism and courtesy during all sales transactions.

Consistently meet or exceed weekly and monthly sales activity goals by utilizing sound telephone based selling techniques.

Respond to inbound sales calls promptly and efficiently, as outlined by the required call handling metrics, to include productive time, schedule adherence, handle time, after call work, etc.

Effectively and efficiently sell products and services to prospective customers and maximize additional revenue from existing customers by selling incremental products and services through use of recommended sales techniques. Identify and maximize up-selling and cross selling sales opportunities.

Ability to learn and master order processing billing system regarding all aspects of new sales order entry, order inquiries, and other tools and functions as they relate to the inbound sales function.

Have a full understanding of and consistently demonstrate proficiency at explaining all products and services to existing and prospective customers.

Acquire and demonstrate thorough knowledge of competitors’ pricing, packaging and products in an effort to discuss side by side comparisons of Charter’s and competitors’ products and services. Promote and communicate current marketing campaigns and promotions.
Work with other departments, as necessary, to resolve customer issues.
Perform other duties as required by supervisor.

Visit our booth Wednesday August 05 2015
Time: 11:00AM - 03:00PM
Location: Spazio Westport
12031 Lackland Rd
St. Louis, MO 63146

WHAT TO BRING
Multiple copies of your resume, networking cards, a notepad and a pen.

DRESS ATTIRE
Professional or Business Casual is strongly recommended

AGENDA
11:00 AM - 03:00 PM Career Fair

For More Information...
Jobseekers Call: (314) 252-0306 or Email Resume: jobfairs@ezcritiqueit.com

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