Skills
The person engaged on this project work must be familiar with, or have the capacity to become familiar with business areas which include Sales, Sales Force Activity, Marketing, Customer Account Management, eCommerce, Reporting and Analytics.
The resource must have the skills required to properly engage members of the company businesses, and IS team members as needed during the project lifecycle, throughout which they will serve as primary point of contact. This includes analysis and advising on the various recommendations and alternatives, through the construction, testing, deployment, and go-live support period for changes moved to production.
Industry Experience
• 1-2 years’ experience in pharmaceuticals and/or life sciences business models
• Willing to accept recent college graduates
• A thorough understanding, or ability to gain understanding, of the sanofi pasteur and VaxServe business models, especially the inbound and outbound contact center teams and their processes
• Good working knowledge of one or more of the following systems, data warehousing, reporting tools, CRM systems, eCommerce & CTI systems
Business Analyst Experience:
• 1-2 years’ experience with IS/IT related projects
• Willing to accept recent college graduates
• Familiar with traditional methods of requirements gathering, project monitoring, quality assurance, and quality control of project deliverables
• Will assist in partnering with and guiding users in formulating and clarifying problem issues and requirements
• Experience with agile/extreme/scrum project management methods is a plus
• Ability to apply requirements gathering techniques to complex computer systems and business needs
• Ability to prepare executable test scripts to validate project deliverables, based upon requirements
• Ability to prepare documentation for presenting changes to formal change management processes
• Ability to work independently and guide and direct the work of business analyst and developers under overall project objectives and requirements
• Ability to produce quality deliverables within a scheduled timeframe
Technology Experience
• Experienced with the use of MS Office Suite and proficient with project management software
• Ability to quickly learn and adopt new technologies
• Understanding of software development and configuration standards and practices
• Previous experience with MicroStrategy, Altitude/CTI call center systems, SAP CRM 7.0 are a plus
Education
Bachelor’s degree in computer science, information technology, business or related disciplines.
Experience: 1 to 2 years - willing to accept recent college grads
Contact:
Carla Gallares
Carlyle.Gallares(at)tech-observer(d0t)com
The person engaged on this project work must be familiar with, or have the capacity to become familiar with business areas which include Sales, Sales Force Activity, Marketing, Customer Account Management, eCommerce, Reporting and Analytics.
The resource must have the skills required to properly engage members of the company businesses, and IS team members as needed during the project lifecycle, throughout which they will serve as primary point of contact. This includes analysis and advising on the various recommendations and alternatives, through the construction, testing, deployment, and go-live support period for changes moved to production.
Industry Experience
• 1-2 years’ experience in pharmaceuticals and/or life sciences business models
• Willing to accept recent college graduates
• A thorough understanding, or ability to gain understanding, of the sanofi pasteur and VaxServe business models, especially the inbound and outbound contact center teams and their processes
• Good working knowledge of one or more of the following systems, data warehousing, reporting tools, CRM systems, eCommerce & CTI systems
Business Analyst Experience:
• 1-2 years’ experience with IS/IT related projects
• Willing to accept recent college graduates
• Familiar with traditional methods of requirements gathering, project monitoring, quality assurance, and quality control of project deliverables
• Will assist in partnering with and guiding users in formulating and clarifying problem issues and requirements
• Experience with agile/extreme/scrum project management methods is a plus
• Ability to apply requirements gathering techniques to complex computer systems and business needs
• Ability to prepare executable test scripts to validate project deliverables, based upon requirements
• Ability to prepare documentation for presenting changes to formal change management processes
• Ability to work independently and guide and direct the work of business analyst and developers under overall project objectives and requirements
• Ability to produce quality deliverables within a scheduled timeframe
Technology Experience
• Experienced with the use of MS Office Suite and proficient with project management software
• Ability to quickly learn and adopt new technologies
• Understanding of software development and configuration standards and practices
• Previous experience with MicroStrategy, Altitude/CTI call center systems, SAP CRM 7.0 are a plus
Education
Bachelor’s degree in computer science, information technology, business or related disciplines.
Experience: 1 to 2 years - willing to accept recent college grads
Contact:
Carla Gallares
Carlyle.Gallares(at)tech-observer(d0t)com