Job Title: Service Delivery Manager
Location: Olmsted Falls, OH
Job Type: Long Term Contract
Client Type: IT
Rate: DOE
Client Interview: Immediate
Job Description:
• Experience working in AMS Projects
• Onsite Offshore Experience
• Has Experience Managing Oracle engagements
• Has experience Managing Oracle 12 with Financials/SCM modules/Database admin/Infrastructure
• Managed a team of 15 or more resources globally
• Experienced in Global Delivery Model
• Need to co-ordinate with Infrastructure teams for Hardware, Network, Security and Server admins
• Had customer facing experience
• Manage SLA's as per the contract
• Conduct Weekly, Monthly and Quarterly Meetings with Customer
• Overall Service Delivery Responsibility and SPOC for customer for all the escalations
• Responsible team management
• ave exposure to Macroscope methodology
• Can work all levels of people
• Responsible for growth opportunites at the Engagement
• Responsible for Team management and Performannce review for project team
Location: Olmsted Falls, OH
Job Type: Long Term Contract
Client Type: IT
Rate: DOE
Client Interview: Immediate
Job Description:
• Experience working in AMS Projects
• Onsite Offshore Experience
• Has Experience Managing Oracle engagements
• Has experience Managing Oracle 12 with Financials/SCM modules/Database admin/Infrastructure
• Managed a team of 15 or more resources globally
• Experienced in Global Delivery Model
• Need to co-ordinate with Infrastructure teams for Hardware, Network, Security and Server admins
• Had customer facing experience
• Manage SLA's as per the contract
• Conduct Weekly, Monthly and Quarterly Meetings with Customer
• Overall Service Delivery Responsibility and SPOC for customer for all the escalations
• Responsible team management
• ave exposure to Macroscope methodology
• Can work all levels of people
• Responsible for growth opportunites at the Engagement
• Responsible for Team management and Performannce review for project team