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ERP software Implementation / Product Software executive _Coimbatore at Corpuslabs Solutions in India, Coimbatore, Tamil Nadu

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Position : ERP Software Implementation executive / Product Software support executive
Experience :2 - 4 Years
Qualification: Any IT / Technical Degree
Job Location : Coimbatore and Chennai

No of Opening - 3

***Preferred to have a experience in Manufacturing / Texile / Retail domain***

Job Description
* Should able to understand the product, customer requirement.
* Have to do process mapping, Issue solving.
* Should have software implementation, software installation in Sql, software tools.
* Candidate should have good knowledge on SQL server database.
* Responsible for Installations, configuration, user training.
* Responsible to do testing in UAT and go live

Desired profile
* Excellent Communication (Written & Oral), Tamil and English is mandatory and any one of the language speaking such as Telugu / Kannada / Hindi speaking is required.
* 2.0 years of experience in ERP Implementation or Software Implementation
* Preferred to have a experience in Manufacturing / Texile / Retail domain
* Willing to travel south and locations.

If Interested, Please send your details in below mentioned format with updated word format resume to hr (at) corpuslabs (dot) com. so that i can give a call and have a discussion.

Full Name :
Date of Birth :
Personal Mob no:
Alternate number:
Total IT Experience :
Relevant Experience in implementation:
Current Company name :
Current Work Location :
Ready to Relocate to Coimbatore / Chennai : Yes / No
Current CTC:
Expected CTC :
Notice Period ( Immediate/MAX 7 - 15 Days) MUST:
Relevant course(Any diploma) on Implementation: if any Yes / NO
Educational Qualification and year of pass out:

Note :
We are looking for the candidate who are local and ready to relocate to Coimbatore / Chennai is preferred.
People who can ready to join with us with short notice is preferred.
Fresher please excuse us at this moment
No phone call please
Salary as per the industry standards.

Mechanical engineers of 2017 batch for Diploma at KRGP Placement Service in India, Chennai, Tamil Nadu

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Mechanical engineers of 2017 batch job opening for Diploma
Hi,
Greetings for the day!
Job Description:
We do have openings with Mechanical & Automobile Engineers
Qualification: Diploma, B.E,B.Tech(Mech,Automobile)
Salary: 10K & above
Location: Chennai
Experience: 0-2 yrs
Working hours: 8 hrs
Designation: Production, Quality, Maintenance
Food and transport facilities provided
Interview and joining Immediate
Interview process on HR Round only
Interview on going this week
Regards
Sri Divya HR
9884166159

Customer care Executive (Only Female)_Chennai_Immediate joiners at Corpuslabs Solutions in India, Chennai, Tamil Nadu

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Job title: Junior Executive - Customer care
Experience : 1 to 2 years
Job Location : Chennai

** Only Female candidate in and around near kodampakkam are preferred**

Job Description:
Be committed, Be Consistent and Provide a Value Add:
Speaking with the prospective client regarding the product & services.
Convincing the client by explaining the advantages of our product.
Responding through the chat option in the website and collecting the leads.
Contacting the existing client and informing them regarding the annual maintenance charge involving to the current industry standards.
Maintain Client / Lead generation database.
Generating references from the existing client.
Answering all the incoming calls and collect all the details in excel sheet.
Excellent Telephone Etiquette and Conversational skills
Female candidate is preferred for this role.

If Interested, Please send your details in below mentioned format with updated word format resume to hr (at) corpuslabs (dot) com. so that i can give a call and have a discussion.
Full Name :
Date of Birth :
Personal Mob no:
Email id:
Alternate number:
Total Experience :
Relevant Experience:
Current Company name :
Current Work Location :
Ready to Relocate to Chennai : Yes / No -
Current CTC:
Expected CTC :
Notice Period ( Immediate/MAX 7 - 15 Days) MUST:
Education Qualification details and year of pass out:

Note :
We are looking for the female candidate who are local and ready to relocate to Chennai is preferred.
People who can ready to join with us with short notice is preferred.
Fresher please excuse us at this moment
Salary as per the industry standards.

.net developer_No of - 3_Tidel park Coimbatore at Corpuslabs Solutions in India, Coimbatore, Tamil Nadu

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Job title Solution Developer
Experience 2 yrs minimum is required
Job Location Coimbatore.
No of Opening 3

Job Description:
Technical skills:
VB.Net,C#,XAML, SQL and Oracle.
We are looking for the candidate who are local and ready to relocate to Coimbatore is preferred.
People who can ready to join with us with short notice is preferred.
Salary as per the industry standards.
"Immediate joiners preferred"

Interested candidate can send their updated resume to hr (at) corpuslabs (dot) com

Note:
Candidate with strong practical experience can apply.
Freshers please excuse us.

Senior .Net Programmer / Developer_Tidel park, Coimbatore at Corpuslabs Solutions in India, Coimbatore, Tamil Nadu

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Job title:Senior .Net Programmer/ Developer_Tidel park, Coimbatore
Experience : 1+ to 3 years
Job Location: Coimbatore

Job Description:
Expertise specifically in VB(Visual basic).net and WPF
Should have atleast 1 year experience in WCF and WPF
Expertise in Object Oriented Programming techniques, JavaScript, ASP.NET, AJAX, XML, XSLT, Web Services, Design Patterns and any unit testing framework (NUnit)
Ability to lead a diverse team with different skill levels and backgrounds, when assigned with complex tasks
Sound Knowledge of Threading, Performance Optimization and Security Analysis
Sound Knowledge of SQL server
Ability to understand existing application programs and systems, troubleshoot issues, isolate problems and identify technical solutions
Ability to review and understand existing application code and relate to design/business functions
Ability to work with Business Analysts/Tech Leads / Project Coordinator to understand and discuss enhancements to existing application code, modules and application interfaces
Experience in creating technical documentation
Problem solving skills and the ability to think out of the box
Excellent interpersonal and communication skills

Note :
We are looking for the candidate who are local and ready to relocate to Coimbatore is preferred.
People who can ready to join with us with short notice is preferred.
Salary as per the industry standards.
Relevant experience candidates are alone required to apply with all the details.

If interested, Please fill and send your details in below mentioned format with updated word format resume to hr (at) corpuslabs (dot) com. so that i can give a call and have a discussion.

Full Name :
Date of Birth :
Personal Mob no:
Personal Email id:
Alternate Mob number:
Total IT Experience :
Relevant Experience:
Dotnet (VB.net & WPF) experience (Hands on):
Current Company name :
Current Work Location :
Native place:
Ready to Relocate to Coimbatore : Yes / No -
Current CTC:
Expected CTC :
Notice Period ( Immediate/MAX 7 - 15 Days) MUST:
Mention your Education Qualification (UG,PG,Diploma) and year of pass out:

Cook Apprentice-The Ritz-Carlton, Washington, DC-17000JGS at The Ritz-Carlton, Washington, DC in Washington, DC

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The Ritz-Carlton, Washington, DC located at 1150 22nd Street NW, Washington, DC, 20037 currently has the following opportunity:

We invite you to learn more about this position and apply at: /marriott.taleo.net/careersection/7/jobdetail.ftl?job=17000JGS

The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws

.net developer / programmer, Tidel park Coimbatore at Corpuslabs Solutions in India, Coimbatore, Tamil Nadu

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Job title Solution Developer - .net / Dotnet developer
Experience 2 yrs minimum is required
Job Location Tidel park, Coimbatore.
No of Opening 3

Job Description:
Skill set:

Hands-on experience in Microsoft technologies such as VB(Visual Basic) .Net or C# programming is required.
Candidate having strong knowledge and experience in VB.Net with WPF (Windows Presentation Foundation) is highly required.
Experience in the database such as SQL is highly preferred.
Experience in XAML is highly preferred but not mandatory.
We are looking for the candidate who are local and ready to relocate to Coimbatore is preferred.
People who can ready to join with us with short notice is preferred.
Salary as per the industry standards.
If Interested, Please send your details in below mentioned format with updated word format resume to hr (at) corpuslabs (dot) com. so that i can give a call and have a discussion.

Full Name :
Date of Birth :
Personal Mob no:
Alternate number:
Total Experience :
Relevant Experience:
Current Company name :
Current Work Location :
Ready to Relocate to Coimbatore : Yes / No
Current CTC:
Expected CTC :
Notice Period ( Immediate/MAX 7 - 15 Days) MUST:
Educational Qualification and year of pass out:

Note:

People with strong practical experience can apply.
Freshers please excuse us.
No phone call please.
Shortlisted candidates are called upon for an interview.

Implementation Lead_experience in SQL server_Tidel park, Coimbatore at Corpuslabs Solutions in India, Coimbatore, Tamil Nadu

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Job Title - Implementation Lead_Experience in SQL server is required
Experience - 1 to 3 years
Job location - Coimbatore

Job Description:
Experience in SQL Server is required.
Working on writing SQL queries,Stored Procedures and Triggers is needed.

Qualification:
Any Graduate with SQL database experience

Interested candidate can send their updated resume to hr (at) corpuslabs (dot) com

Software Manual Tester / QA Analyst_Tidel park, Coimbatore at Corpuslabs Solutions in India, Coimbatore, Tamil Nadu

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Job title Software Manual Tester / QA Analyst / Quality Assurance Analyst_Tidel Park, Coimbatore
Experience 2 yrs minimum is required
Job Location Coimbatore.
No of Opening 1

Job Description:

Role Summary/Purpose:
The candidate will be responsible for analyzing, testing, and evaluating Corpus software products. Ensure all products meet end-user and Company requirements and standards.

Essential Responsibilities:

Test for overall quality, accuracy, functionality and performance.Working closely with Development and Product Management teams, assist in the design of features for baseline and custom software development.
Analyze, test, and evaluate software to ensure all products meet end-user and Company requirements and standards.
In conjunction with Product Management and Development, assist in the design of features and functionality.
Work with Support and other technical staff to analyze and resolve product related issues. As a team member, help formulate solutions to complex problems and work to resolve open software issues.
Document work.
Write testing plans.
Desired Profile Qualifications

Should be a Graduate from Computer Science background
The ideal candidate has:Strong technical skills and logic are required.
2-5 Yrs hands on experience in Manual testing with good product experience is required
Having good experience in smoke testing, functional testing, blackbox & whitebox testing
Strong debugging and basic programming skills
Hands on experience in installing packages etc.,.Net platform experience is must
Excellent academic record.
Prior experience testing applications for ERP applications strongly preferred.
Must have the ability and desire to look at software from the inside out.

Interested candidate can send their updated resume to hr (at) corpuslabs (dot) com for faster consideration.

Note:
People with strong practical experience can apply.
Freshers please excuse us.
No phone call please.
Shortlisted candidates are called upon for an interview.

Tele caller or Marketing Executive (Only Female is preferred)_Chennai at Corpuslabs Solutions in India, Chennai, Tamil Nadu

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Job Title - Tele caller or Marketing Executive (Only Female is preferred)
Experience - 2 to 3 years is required
Job location - Chennai

**Female candidate who are local and ready to relocate to Chennai is preferred**

Skills required:
Be committed, Be Consistent and Provide a Value Add:
To make Out bound Calls from new leads / Database assigned by the Team
Display highly developed sense of integrity and commitment to customer satisfaction.
Fixing appointments, Follow-up & Interaction with customers, Handling customer enquiries about the Product and services.
Calling new & Existing clients (Lead Generation)and Explain about the Company services
Explain about different product and platform packages to clients and Convince to register with us
Generating references from the existing client.
Maintain Client / Lead generation database.
Maintain good client relationship
Achieving monthly assigned targets.
Excellent Telephone Etiquette and Conversational skills
Female candidate is preferred for this role.

Desired skills:
Female Graduates with work experience of 2 to 3 years
Make phone calls to businesses or private individuals in order to generate interested to fix appointments for our sales team
Explain products or services and answer queries from customers.

Desired Candidate Profile
Must be from Tele caller / sales / marketing Background, Excellent communication skills, Good knowledge about product and service company experience.
Candidate with English,Tamil,Malayalam / Telugu / Kannada speaking is highly preferred

Tele Marketing / Sales : 1 year
Tele calling : 2 years

If Interested, Please send your details in below mentioned format with updated word format resume to hr (at) corpuslabs (dot) com. so that i can give a call and have a discussion.

Full Name :
Date of Birth :
Personal Mob no:
Email id:
Alternate number:
Total Experience :
Relevant Experience:
Current Company name :
Current Work Location :
Ready to Relocate to Chennai : Yes / No -
Current CTC:
Expected CTC :
Notice Period ( Immediate/MAX 7 - 15 Days) MUST:
Education Qualification details and year of pass out:

Note :
We are looking for the female candidate who are local and ready to relocate to Chennai is preferred.
People who can ready to join with us with short notice is preferred.
Fresher please excuse us at this moment
Salary as per the industry standards.

Solution Developer_Immediate joiners for Tidel park, Coimbatore at Corpuslabs Solutions in India, Coimbatore, Tamil Nadu

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Job title Solution Developer
Experience 2 yrs minimum is required
Job Location Coimbatore.
No of Opening 3

Job Description:
Skill set:
Hands-on experience in Microsoft technologies such as VB(Visual Basic) .Net or C# programming is required.
Experience in the database such as SQL OR Oracle.
Experience in XAML is highly preferred but not mandatory.
We are looking for the candidate who are local and ready to relocate to Coimbatore is preferred.
People who can ready to join with us with short notice is preferred.
Salary as per the industry standards.

Interested candidate can send their updated resume to hr (at) corpuslabs (dot) com

Note:
Candidate with strong practical experience can apply.
Freshers please excuse us.

Project manager - ERP implementation_Tidel park, Coimbatore at Corpuslabs Solutions in India, Coimbatore, Tamil Nadu

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Job Title - Project manager - ERP implementation_Tidel park, Coimbatore
Experience - 2 to 5 years
Job Location - Tidel park, Coimbatore
No of opening - 2

IMMEDIATE JOINERS IS REQUIRED***
ONLY COMPUTER SCIENCE DEGREE WITH EXPERIENCE CAN APPLY***
** FRESHERS PLEASE EXCUSE US**

Job Description:
• Installing product Software and providing training to all user in client place.
• Requirement gathering from client.
• Customizing the existing software based on the client need.
• Writing and executing SQL queries,Procedures and triggers.
• Manual testing the EXE.
• Remote Desktop support.
• Resolving the customer issues through call and provide necessary resolution.
• Should to flexible to travel to various client location based on the requirement.
• Local language with decent english speaking is Mandatory.
Required Skills:
• Our ERP is based on Dotnet Technology and backend is SQL
• Gathering requirements from client
• Implementation of Complete requirements on client place.
• Training & Support given to all user in client place
• Ensure timely delivery of ERP implementation.
• Handling team is required
• Assisting team member to complete their work within the deadline.
QUALIFICATION :GRADUATE / POST GRADUATE WITH TECHNICAL / COMPUTER SCIENCE DEGREE WITH EXPERIENCE IS REQUIRED

Both Male / Female can apply.

INTERVIEW PROCEDURE:
1.Telephonic
2.In person

Interested candidate can send their updated resume in word format to hr (at) corpuslabs (dot) com
Note :
• We are looking for the candidate who are local and ready to relocate to Coimbatore is preferred.
• People who can ready to join with us with short notice is preferred.
• Fresher please us at this moment
• Salary as per the industry standards.

UX / UI Designer Developer_Tidel Park, Coimbatore at Corpuslabs Solutions in India, Coimbatore, Tamil Nadu

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Job Title - UX (User Experience) /UI ( User Interface) Designer cum Developer
Experience - minimum 2 to 6 required

Job Location - Coimbatore

***
IMMEDIATE JOINERS IS REQUIRED***

Skills required:

Primary - HTML, XHTML, HTML5, CSS3, Photoshop, Bootstrap,Responsive UI, JQuery, JavaScript.

Job Description:

Minimum of 3+ years of experience in UI/UX Development.
Extensive experience in using UX design best practices to design solutions and a deep understanding of mobile-first and responsive design.
Should have an experience on designing web screen pages for Websites.
Ability to work with clients to understand detailed requirements and design complete user experiences that meet client needs and vision.
Must have strong knowledge in HTML, XHTML, HTML5, CSS3, Photoshop, Illustrator or Corel draw, Bootstrap,Responsive UI, JQuery and JavaScript.
Should be able to work in a rapid learning model environment, should be a team player.
Ability to handle the project individually.
Should have a strong understanding of UI, cross-browser compatibility, general web functions and standards.
Design the front-end business applications while working closely with developers to help to generate requirements for development.
Stay current on new technologies as they relate to web-based application development.
Should have 2 years of experience in Product development company is required.
A clear understanding of the importance of user-centered design.
Be open to receiving feedback and constructive criticism.
Be passionate about all things UX and other areas of design and innovation. Research and showcase knowledge in the industry's latest trends and technologies.
Up-to-date with the latest UI/UX trends, techniques, and technologies.

Note :
We are looking for the candidate who are local and ready to relocate to Coimbatore is preferred.
People who can ready to join with us with short notice is preferred.

Salary as per the industry standards.
Relevant experience candidates are require to apply with all the details.

If interested, Please send your details in below mentioned format with updated word format resume to hr (at) corpuslabs (dot) com. so that i can give a call and have a discussion.

Full Name :
Date of Birth :
Personal Mob no:
Email id:
Alternate number:
Total Experience :
Relevant Experience:
UI / UX Design experience (Hands on):
Current Company name :
Current Work Location :

Ready to Relocate to Coimbatore : Yes / No -
Current CTC:
Expected CTC :
Notice Period ( Immediate/MAX 7 - 15 Days) MUST:
Mention your Education Qualification (UG,PG,Diploma) and year of pass out:

Dotnet developer (VB.Net,ASP.net,C#,SQL Server)_Tidel park, Coimbatore at Corpuslabs Solutions in India, Coimbatore, Tamil Nadu

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Job title .net / Dotnet developer_Immediate joiners required
Experience 2 yrs minimum is required
Job Location Tidel park, Coimbatore.
No of Opening 3

Job Description:
Skill set:
Hands-on experience in Microsoft technologies such as VB(Visual Basic) .Net or C#,ASP.net and SQL server

If Interested, Please send your details in below mentioned format with updated word format resume to hr (at) corpuslabs (dot) com

Note :
People with strong practical experience can apply.
Freshers please excuse us.
No phone call please.
Shortlisted candidates are called upon for an interview.

Customer Service Executive_Freshers_Tidel park, Coimbatore at Corpuslabs Solutions in India, Coimbatore, Tamil Nadu

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Job Title - Customer Service Executive
Experience - Fresher only
Job Location - Tidel park, Coimbatore

** IMMEDIATE JOINERS IS REQUIRED**
** ONLY FRESHERS CAN APPLY* *

Job Description:

Speaking over phone through customer.
Providing Online support.
Knowledge of SQL Server / Oracle database is added advantage.
Candidate should have language speaking skills

Tamil and English speaking is Mandatory.
Kannada,Telugu,Hindi and Malayalam is required.

QUALIFICATION:
GRADUATE / POST GRADUATE WITH COMPUTER SCIENCE DEGREE IS REQUIRED.

INTERVIEW PROCEDURE:
1.Telephonic
2.In person

Interested candidate can send their updated resume in word format to hr (at) corpuslabs (dot) com

Software Implementation Support Engineer_Tidel park, Coimbatore at Corpuslabs Solutions in India, Coimbatore, Tamil Nadu

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Job Title: Implementation Support Engineer / Implementation consultant
Experience - 3 to 7 years specifically from Retail / Manufacturing domain is required
Job location - Chennai / Coimbatore

**Working Domain required: Retail / Manufacturing is required**

Job Description:
Implementing the vendor product software in the client location
Providing the product training and necessary support on product, clarify if they have any queries.
working Domain required: Retail / Manufacturing is required

Interested can post their resume to hr (at) corpuslabs (dot) com

Project Coordinator / Lead (Software Product Development)_Coimbatore at Corpuslabs Solutions in India, Coimbatore, Tamil Nadu

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Job title Technical Software Project Coordinator (IT / Product Development experience)_Tidel Park, Coimbatore

Experience 2-5 yrs & above is required
Job Location Coimbatore.
No of Opening 1

**IMMEDIATE JOINERS PREFERRED**

**Candidate who are local and ready to relocate to Coimbatore is preferred**

Job Description:
a)Responsible for the teams support for projects in the product development phase.
b) Provide management and leadership of the Delivery Team with coaching,
mentoring as necessary.
c) Establish and maintain internal communications flows between key relative
functions.
d) Develop strategies, plans and annual processes to ensure the timely submission,
appraisal and approval of scheme delivery/business plans.
e) Ensure the product software delivery process meets all the software delivery, coordinate
with the project management office, security and various other standards set by
the organization.
f) Attend client service review meetings covering performance, service
improvements, to analyze risk, quality and processes.
g) Ensure that the risks are identified in various stages of the software product delivery cycle
and adequate mitigation strategies are in place.
h)Preparing the User manual to client with the help of technical managers / Head.
j)Handling both Software Product development and Implementation team with continuous focus and improvement in their performance and their role.
i)PMP certification is highly preferred.

If Interested, Please send your details in below mentioned format with updated word format resume to hr (at) corpuslabs (dot) com. so that i can give a call and have a discussion.

Full Name :
Date of Birth :
Personal Mob no:
Email id:
Alternate number:
Total Experience :
Relevant Experience:
Current Company name :
Current Work Location :
Ready to Relocate to Coimbatore : Yes / No -
Current CTC:
Expected CTC :
Notice Period ( Immediate/MAX 7 - 15 Days) MUST:
Mention your Education Qualification and year of pass out:
Note:

We are looking for the candidate who are local and ready to relocate to Coimbatore is preferred.
People who can ready to join with us with short notice is preferred.
Fresher please excuse us at this moment
Salary as per the industry standards.No phone call please.
Shortlisted candidates are called upon for an interview.

Pre sales / Software sales / Software marketing_Chennai at Corpuslabs Solutions in India, Chennai, Tamil Nadu

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Job title - Pre sales / Software Sales / Marketing Executive
Experience - 1 to 2 years
Job location - Chennai

** IMMEDIATE JOINERS REQUIRED FOR CHENNAI LOCATION**

** ANY SOFTWARE SALES MALE CANDIDATE WITH EXPERIENCE CAN APPLY**

Job Description:
Candidate with experience in Billing software / Tally Software / Retail software / Product based company is preferred
Male / Female candidate can apply
Field work - 90%
Experience in Software demo is added advantage but not required

Qualification:
Any Graduate / Diploma holder with solid sales / Marketing experience can apply.

Note:
Local candidates from chennai alone can apply

If interested, Please send your details in below mentioned format with updated word format resume to hr (at) corpuslabs (dot) com. so that i can give a call and have a discussion.

Full Name :
Date of Birth :
Personal Mob no:
Email id:
Alternate number:
Total Experience :
Relevant Experience:
Current Company name :
Current Work Location :
Ready to Relocate to Coimbatore : Yes / No -
Current CTC:
Expected CTC :
Notice Period ( Immediate/MAX 7 - 15 Days) MUST:
Education Qualification details and year of pass out:

Technical Support Engineer_Experience in ERP for Chennai at Corpuslabs Solutions in India, Chennai, Tamil Nadu

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Job Title - Technical Support Engineer_(Semi Voice)
Experience - 2 - 3 with Any Computer science degree
Job Location - Chennai
No of opening - 2

We are looking for a bright Technical Support Engineer to provide enterprise level technical support to our customers via phone, web, email, chat and other support channels as required.
Responsibilities

Take ownership of customer issues reported and see problems through to resolution
Research, diagnose, troubleshoot and identify solutions to resolve customer issues
Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
Provide prompt and accurate feedback to customers
Ensure proper recording and closure of all issues
Prepare accurate and timely reports
Document knowledge in the form of knowledge base tech notes and articles

IMMEDIATE JOINERS IS REQUIRED**
** **ONLY COMPUTER SCIENCE DEGREE WITH EXPERIENCE IN ERP CAN APPLY* *

Job Description:
Speaking over phone through customer.
Providing Online support.
Experience or Knowledge in ERP is plus
Experience or Knowledge of SQL Server / Oracle database is added advantage.
Candidate should have language speaking skills
Tamil and English speaking is Mandatory.
People who can speak any of these additional languages such as Kannada / Telugu / Hindi or Malayalam is given preference.

QUALIFICATION:
GRADUATE / POST GRADUATE WITH TECHNICAL / COMPUTER SCIENCE DEGREE IS REQUIRED.

Both Male / Female can apply.

INTERVIEW PROCEDURE:
1.Telephonic
2.In person

Note :
We are looking for the candidate who are local and ready to relocate to Chennai is preferred.
People who can ready to join with us with short notice is preferred.Salary as per the industry standards.

Interested candidate can send their updated resume in word format to hr (at) corpuslabs (dot) com

Manager Customer care Operations & Service Delivery_Tidel park,CBE at Corpuslabs Solutions in India, Coimbatore, Tamil Nadu

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Job title - Manager Customer care Operations & Service Delivery
Experience - 2 to 5+ years is required
Job location - Tidel park, Coimbatore

** Preferably a male candidate located in and around coimbatore**

** Immediate joiners preferred**

** Age limit - not more than 37**

Job Description
As the Manager Customer care Operations & Service Delivery, you will manage overall customer care operations,Project management and
service delivery for a specific site. You have a strong customer-centric focus and have the ability to quickly understand customer expectations and efficiently translate to operations.
As an operational Manager, you will continuously work with other operational support departments to ensure continuous improvements in productivity, capacity utilization, efficiency and quality while keeping overall optimal required resources.

Responsibilities

Operations & Project Management
Oversee and coordinate operational issues
Work with operational support departments to ensure continuous improvement in productivity, capacity utilization, efficiency and quality
Determine and assess need for additional resources and make appropriate recruitment depending on the sales projections
Set and continuously manage project expectations with Sr. Operations Manager
Delegate tasks and responsibilities to appropriate personnel to ensure completion
Plan and schedule project timelines and milestones.Track project milestones and deliverables
Identify and manage project dependencies and critical path
Responsible for end to end project management.
Proactively manage changes in project scope, identify potential crises, and devise contingency plans
Publish operation dashboards by daily / weekly / monthly.

Client Management
Serve as the escalation point for all client related issues and concerns
Derive the right solution for problem customers and follow through to customer
satisfaction
Interface with clients frequently and maintain an excellent relationship with them
Daily should have meeting with customer care team and discuss about the collection plan.
Customer care department is cost center and should generate the review based on the collection every month
Make sure to Collect the AMC (Annual Maintenance Contract) from the client and make revenue generation accordingly.
Convince and convert the new and existing client to take up the AMC for better service.
Ensure to provide the AMC for all the clients.

Team Management
Manage a team of Customer service.
Identify and resolve issues and conflicts within the team members
Develop strong inter-personal relationships with the team
Coach, counsel and train team members
Develop an environment that provides motivation and development opportunities for the team
Introduce initiatives for team development
Support and develop direct reports in their work
Determine the escalation matrices and updates as appropriate within her or his functional area of responsibility
Ensure that the team members go through the minimal hours of training

Reports Management
Manage and maintain service delivery dashboard and responsible for distribution of reports
You must have a strong customer focus
Maintain the New AMC and Existing AMC report.
Collect all the Daily / Weekly / Monthly report from the team members and consolidate it & present it during the review meeting every month without fail.
Outstanding communication skills
Highly organized, self-motivated, multi-tasking
Have a passion for creating customer satisfaction
Project Management & Project Profitability Analysis
Presentation & Reporting Skills

Experience / Education
Any computer science graduation with Diploma / Certification in Management would be preferable.
Experience of 6+ years with minimum of 2+ years in handling the customer care operations.
Experience in relevant industry with Product based / Service oriented company knowledge is preferred
Experience in supporting and managing overseas customer accounts.

If Interested, Please send your details in below mentioned format with updated word format resume to hr (at) corpuslabs (dot) com. so that i can give a call and have a discussion.

Full Name :
Date of Birth :
Personal Mob no:
Email id:
Alternate number:
Total Experience :
Relevant Experience:
Current Company name :
Current Work Location :
Ready to Relocate to Coimbatore : Yes / No -
Current CTC:
Expected CTC :
Notice Period ( Immediate/MAX 7 - 15 Days) MUST:
Education Qualification details and year of pass out:

Note:
We are looking for the candidate who are local and ready to relocate to Coimbatore is preferred.
Preferably a male candidate located in and around coimbatore
People who can ready to join with us with short notice is preferred.
Fresher please excuse us at this moment.
Salary as per the industry standards.No phone call please.
Shortlisted candidates are called upon for an interview.
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